Privacy Policy

1. Information We Collect

Personal Information:

• Contact Details: Name, email address, phone number, and mailing address.
• Booking Details: Travel preferences, destination choices, trip dates, and accommodation details.
• Payment Information: Credit/debit card information or other payment details for processing bookings.
• Identity Documents: Passport details, visa information, or government-issued IDs for travel arrangements.

Non-Personal Information:

• Technical Data: Browser type, device type, operating system, IP address, and cookies.
• Usage Data: Pages viewed, time spent on the website, and navigation patterns.

2. How We Use Your Information

• Booking and Travel Management: To process your bookings, confirm reservations, and provide travel-related services.
• Personalization: To understand your preferences and provide customized travel recommendations and packages.
• Payment Processing: To securely process payments and transactions.
• Communication: To send booking confirmations, updates, promotional offers, and respond to inquiries.
• Analytics and Improvement: To analyze website performance, improve user experience, and enhance our services.
• Legal Compliance: To comply with legal requirements and regulations related to travel and tourism.

3. How We Protect Your Information

• Data Encryption: All sensitive data, including payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Restricted Access: Only authorized personnel have access to personal data.
• Regular Audits: Security systems are regularly audited to prevent unauthorized access or data breaches.
• Secure Storage: Personal information is stored on secure servers with industry-standard safeguards.

4. Sharing of Information

Third-Party Service Providers:

• Airlines, hotels, transportation providers, and other travel service partners to fulfill your bookings.
• Payment gateways and financial institutions for secure transaction processing.

Legal Obligations:

• Government agencies or legal authorities, as required by law, for purposes such as visa applications, customs clearance, or fraud prevention.

Marketing Partners:

• We may share non-personal aggregated data (such as website analytics) with marketing agencies to enhance our services. Personal data is not shared for marketing without explicit consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. By using our website, you consent to the use of cookies.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality and secure bookings.
• Performance Cookies: Collect anonymous data about website usage for performance improvements.
• Personalization Cookies: Help us understand your preferences and offer tailored content.
• Advertising Cookies: Used to deliver relevant ads based on your browsing behavior.

Note: You can manage or disable cookies through your browser settings. However, this may affect your experience on our website.

6. Your Rights

• Access and Correction: You can request access to your data and update incorrect or incomplete information.
• Data Portability: You can request a copy of your data in a portable format.
• Right to Erasure: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out of Marketing: You can unsubscribe from promotional emails and marketing communications at any time.
• Data Restriction: You can request limited use of your data in certain situations.

To exercise these rights, contact us at [insert email/contact details].

7. Third-Party Links

• Our website may contain links to third-party websites or services. Please note:
• We are not responsible for the privacy practices or content of third-party websites.
• We recommend reviewing the privacy policies of these external sites before sharing personal information.

8. Data Retention

We retain your personal data only as long as necessary:

• To fulfill the purposes outlined in this policy.
• To comply with legal, regulatory, or contractual obligations.
• To resolve disputes and enforce agreements.

Once the retention period ends, we securely delete or anonymize your data.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it promptly.

10. International Data Transfers

If you are accessing our website from outside [your country of operation], please note:

• Your data may be transferred to and processed in countries with different data protection laws.
• By using our services, you consent to the transfer and processing of your information in accordance with this policy.